Guarantee

100% Satisfaction Guaranteed

We care about how we serve you!

Our mission is to make your work easier…every day. The TLS staff is committed to providing you with competitive prices on superior quality products and to exceed your expectations before, during and after your purchase.




No questions asked!
If you are not happy with a product, please contact us. We'll gladly exchange it or provide a refund within the first 6 months after purchase. (Note that some suppliers will not accept returns on custom manufactured items. Please contact our Customer Service Department with any questions.)

We won't be Undersold!
If you see a published price from any other current catalog, for the exact same product, we'll match pricing, as possible. Just provide our Customer Service Departmentus with a copy of the current ad.

Prices & Terms
We make every effort to hold our prices for the life of our annual catalog. Prices shown in our Annual Catalog and on this web site are effective from January 1 through December 31. (We will honor current prices unless drastic economic conditions force us to pass along price increases. Prices are shown in U.S. dollars and apply only to shipments to a U.S. address. We reserve the right to correct any pricing errors.)

Special Order Items
We work with manufacturers from all over the world and can help locate the product that best meets your needs. If you need guidance on products options not shown in our catalog, such as custom colors, finishes, sizes or accessories, please contact our Customer Service Department.

Bid, Contracts & Written Quotations
When you have a large volume order or need a written quotation, please contact our Bid Department. Our knowledgeable bid/contract specialists are ready to answer any questions on product specifications and to assist you with selecting the right product.

Furniture Selection & Service
We are pleased to offer design, layout and installation services for most furniture brands. Our experienced staff is available to help you to choose the right products for your room. Please contact our Bid Specialists for assistance.


Any Questions? For prompt service, please contact Customer Service, Mon. – Fri. 7:00am – 5:30pm, CST. Call 800.548.7204, Fax 800.320.7706 or Email customerservice@thelibrarystore.com

We reserve the right to correct errors whether in pricing or shipping charges.